Five9’s Communications Logo

About Us

Welcome to Five 9s

Low voltage integration without the headache

Working with contractors can be a nightmare. An inexperienced contractor will add on expensive change orders, provide low-quality installation, leave you with a system you don’t understand, and more.
 
At Five 9s we believe in creating simple, effective, and awesome solutions for communication and collaboration. Our team of low voltage experts will design your entire system and all its integrations, carefully install, and provide training to your entire team.
 
Our loyal customers come back to us every time they need an upgrade or new installation because we stay until the job is completed and our customers are satisfied with the experience. It doesn’t matter if it is a small project or we are cabling an entire office building; our customer service is what sets us apart.
 
SCHEDULE ASSESSMENTS
Our Name

What Does Five Nines Mean?

In technology, Five 9s means 99.999% availability. If a system has achieved Five 9s, it has a maximum five minutes and fifteen seconds of downtime per year. We engineer five nines systems for our customers, ensuring efficiency, dependability, and seamless technology integration.

Our Commitment

The Best Service in the Industry

100% customer satisfaction is not just a slogan to us – it’s a guarantee. Our team does not consider the job done until the customer is fully trained in their new systems and happy with the complete experience.

Our Mission
We provide relevant solutions in a warm and friendly way that creates confidence with our team, customers and partners.
Our Vision
Creating a positive experience with technology for everyone.
Our Promise

Five 9s Communications is home to the Five Star Commitment to Superior Service.

  • Honest – We will be transparent about everything happening with your project.
  • Punctual – We will arrive on time and keep you informed.
  • Product Knowledge – We will provide quality solutions that solve your business challenges.
  • Clean – We will be clean and respectful in our dress, manner, and work.
  • Follow Through – We will make sure the project is completed to your satisfaction.
Our Expertise

BICSI-Certified, Standards Driven

We expect the best from our staff. Our technicians are trained in customer service and professional behavior in addition to their continuing education on product knowledge, installation and design best practices, IEEE and TAP standards, and more.

Many of our staff members are BICSI-certified, meaning they have achieved mastery in the Information and Communications Technology industry. When you choose Five9s as your low voltage integration contractor, you’re choosing experience, service, and 100% satisfaction.

Our Process

Seamless System Integration

We manage every project with professionalism and integrity; pioneering innovative solutions for even the most unique and challenging installations.

Discover

Give us a call, fill out our customer form or chat with us on our website. Share what you are wanting to create within your commercial or industrial space. We will arrange a free consultation to discover what you hope to achieve with an information, communication, and technology integration. Next, we'll meet to discuss the design.

Design

After our meeting we will create a Five 9’s design package and estimate that is customized to your needs and specifications. We will connect again to present you with your customized plan, making any adjustments required to exceed your expectations.

Deliver

Once you are happy with the design, it’s time for us to deliver on our promise! We will work with you, wherever your project is in the process, to create a convenient workflow and complete the installation and customer training process in an uncomplicated, hassle-free way. It really is that simple.
Our Training

Creating Industry Masters

We are committed to building leaders in the low voltage industry. This applies to all members of our staff, from technicians to designers to leadership. We have partnered with the following groups to achieve this goal:

Our History

The Journey to Industry Leadership

From a small business in Ogden, Utah, to a leading low voltage integration contractor in the state, we have built our reputation with outstanding customer service and a commitment to excellence.
We started here
Five9s is Founded
Four founding owners came together to form Five 9s Communications. Offering structured cabling and NEC phone systems along the Wasatch Front.

2004

2011

Establishing A Reputation
Five 9s Communications awarded as an authorized Mitel (ShoreTel at the time) dealer and installer.
Building Services
Five 9s Communications adds new security services and authorized dealers and installers of Axis Communications surveillance systems, dealers and installers of Paxton and ProdataKey (PDK) access control systems, and one of few dealers and installers of Cambridge (Biamp) sound masking systems.

2019

2021

Leading The Industry
Continuing to add new integration systems; partnering with Wilson Pro for cellular signal boosters and became dealers and installers of Salto key management systems.
Expanding Teritory
Expanded Five 9s Communications with a second office location in Southern Utah, St. George.
Guy Climbing On Cell Tower

2022

to be continued....
Want to Work For Five9’s?

Careers

Thank you for your interest in joining Fiver9’s communications team. Let us know how to contact you, and we’ll get in touch with you shortly.
Carrers Form
Questions? _

Contact Us

Northern Utah
(801) 334-5959
640 W 1100 S
Suite 5
Ogden, Utah, 84404
Southern Utah
(435) 412-5959
169 W 2710 S Circle
Suite 220
St. George, Utah, 84970
Sales:
sales@59com.com
Service:
service@59com.com

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