In technology, Five 9s means 99.999% availability. If a system has achieved Five 9s, it has a maximum five minutes and fifteen seconds of downtime per year. We engineer five nines systems for our customers, ensuring efficiency, dependability, and seamless technology integration.
100% customer satisfaction is not just a slogan to us – it’s a guarantee. Our team does not consider the job done until the customer is fully trained in their new systems and happy with the complete experience.
Five 9s Communications is home to the Five Star Commitment to Superior Service.
We expect the best from our staff. Our technicians are trained in customer service and professional behavior in addition to their continuing education on product knowledge, installation and design best practices, IEEE and TAP standards, and more.
Many of our staff members are BICSI-certified, meaning they have achieved mastery in the Information and Communications Technology industry. When you choose Five9s as your low voltage integration contractor, you’re choosing experience, service, and 100% satisfaction.
We are committed to building leaders in the low voltage industry. This applies to all members of our staff, from technicians to designers to leadership. We have partnered with the following groups to achieve this goal: